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2024年12月14日
PLEASE READ THIS REVIEW BEFORE COMING!!! What I think is the highlight of this restaurant is the red miso paste and wasabi. If you want miso paste, wasabi, beef broth and mini salad for your dinner- by all means go for it- you won't be disappointed, but if not, I recommend waiting for a worthwhile place instead. Honestly, while the restaurant's reply say they have evolved, they have not. STILL a tourist/foreigner trap. I have had Kobe beef several times before in Japan and this is NOT the place to go. The cuts of meat looked pretty, but honestly it really didn't matter. They barely cooked the meat (see image). So NO MATTER WHAT CUT- it will be soft and CHEWY. It really DOESN'T melt in your mouth at all! The chef tried to upsell the sirloin and a few in the group decided to change their decision, but I am glad I stuck with the cheapest one. The only difference is the fattiness- how much oil squeezes out when you bite into it. My elderly father wanted to enjoy a good meal in Japan not knowing when he may return. I am INFURIATED with the **major discrepancy** with the price. I don't know how the owners of the place can carry on night after night doing this, but honestly ***NO JAPANESE GUESTS** were there when we were at the restaurant. Worst thing is that they add in 10% tips. This is a major red flag. One it is inconsistent with the general Japanese culture. Two, there was no service. They are asking for something that was neither earned nor deserving. If their service was amazing, I would have no qualms with the demand. However, they really don't meet the standards of service at all. 45 minutes into sitting, not a single cup of water for those who didn't order alcohol. We had to ask for it then ask for refills. Not all of us had chopstick holders either- improper table setup.
Recall the chef later tried to upsell us the beef and change our minds? Note this: we asked one of the staff twice what the fattiest and leanest cuts were and they explained. No recommendations noted. Once we have made our decisions we ordered. The chef came back to try to change our minds. One, this should not have happened. Two, this is outright disrespectful. It clearly shows the lack of training and professionalism in the hospitality industry. He said he wanted us to have a "good experience". If it's not good, maybe don't put it on the menu if you know you will be giving a terrible experience to any customer who will be selecting it- especially if you are going high-end. If you are running the fine dining route, the choice of food you put on your menu is no joke. No excuse- it HAS to be meticulous if you are charging $10000 yen+... Basically, Michelin Star price. The lady who cooked our meal also seemed to be an inexperienced trainee. She gingerly set up and was extremely slow with everything. So if you don't have 2 hrs, don't come here for dinner. Also, if you have been to a good Kobe beef teppanyaki place- man, it's a show! This place really tried my patience and left me feeling short-changed.
Finally, the dessert- most tale-telling of all- appears to be cheap matcha ice cream and a slice of mini strawberry swirl Swiss roll from a convenience store. Ok, had some frozen fruit bits. The frozen grape was puckering sour and this is coming from someone who enjoys acidity in their lemonade with no sugar. Again, a true fine dining chef will be meticulous with all of their ingredients. The expectation of restaurant service and hospitality would be no different. Honestly, this restaurant is sorely not up to par. See images for yourself. Bottom line, don't go. Please save yourself the disappointment!