user voiceお客様の声

"Overpriced" We went to the building for Jojo en but as we went on a valentine's day it's need booking so we went to this place which is beside it. 1. Service was not as expected. Most of the servers are not Japanese, which should be easier to communicate with us in english, but that was not the case. They got our orders wrong, and they were debating whether we should get salad or not omg. Also they recommend us to get premium set in the pamphlet which is not in the main menu and we thought it's was a promotion or something instead we get less than what listed in the main menu (which cost less). 2. The food is very disappointing. We order the premium set, and when compared to our friends that order the normal set, the beef slices are exactly the same. (+/- 4000 jpy more expensive). With the price we paid 11000+ jpy. No one is full. We still need to go to a ramen place after finishing with the meal. This is not a place I would recommend to any of my friends, the most disappointing restaurant we have been in japan (and we never go anywhere in japan that has disappointing us). Btw, food is not even that good. I'm so sorry for the honesty, but we tried to look past it but really can not.