user voiceお客様の声

先日、貴店を利用させていただいた際、スタッフのRO様に大変丁寧で心温まるサービスをご提供いただき、深く感謝申し上げます。 入店の際から、RO様は明るい笑顔で迎えてくださり、席への案内もとてもスムーズで安心感がありました。メニューの説明も分かりやすく、こちらの好みに応じて的確におすすめをしていただき、迷うことなく料理を選ぶことができました。 食事中も常に周囲に気を配ってくださり、水のおかわりや食器の交換など、細かなサービスをタイミング良く行っていただきました。特に、私のアレルギーに関して相談した際も、すぐにキッチンと確認を取り、安心して食事ができるよう配慮してくださった姿勢に、とても感動いたしました。 RO様の心のこもった接客のおかげで、非常に気持ちの良い時間を過ごすことができました。このようなスタッフがいらっしゃることは、貴店の大きな強みであり、今後も多くのお客様に愛される理由だと感じております。 ぜひ、RO様の素晴らしいご対応に対し、ふさわしい評価とお言葉をお伝えいただければ幸いです。今後とも、貴店のさらなるご発展を心よりお祈り申し上げます。 (Translated by Google) I would like to express my deep gratitude to staff member RO for the very polite and heartwarming service I received when I visited your restaurant the other day. From the moment I entered the restaurant, RO greeted me with a bright smile, and the seating was very smooth and reassuring. The menu was easy to understand, and he made accurate recommendations based on my preferences, so I was able to choose my dishes without hesitation. He was always attentive to his surroundings during the meal, and provided timely service, such as refilling water and changing tableware. I was particularly impressed by his consideration for my allergies, which he immediately checked with the kitchen and made sure I could eat with peace of mind. Thanks to RO's heartfelt service, I was able to spend a very pleasant time. Having such staff is a great strength of your restaurant, and I believe it is the reason why you will continue to be loved by many customers. I would appreciate it if you could give RO's appropriate evaluation and words of appreciation for his wonderful service. I sincerely hope that your restaurant will continue to grow in the future.